TTB11 Terms & Conditions – The Complete Guide for Malaysian Players

To register and use the TTB11 platform, you must meet the following eligibility requirements. TTB11 is a digital entertainment platform offering casino games, Sports Betting, and related activities that require careful consideration from every user.

• You must be at least 18 years of age at the time of registration. TTB11 takes the protection of minors seriously and reserves the right to request proof of age at any time.
• You must be registering as an individual on your own behalf – registering on behalf of another person or using someone else's information is strictly prohibited.
• Each individual is only permitted to hold one (1) active TTB11 account. Opening a second, third, or multiple accounts is a violation of these Terms & Conditions and may result in all such accounts being closed and all balances and bonuses forfeited.
• All information provided during registration must be accurate, complete, and up to date. False or inaccurate information may result in account suspension or closure.
• You may not register or play on TTB11 if you are located in a jurisdiction where online gambling is explicitly prohibited under local law.
• Registration is free. TTB11 does not charge any fee to open an account.

TTB11 supports a wide range of popular Malaysian payment methods to make depositing as straightforward as possible. All deposits are processed securely through an encrypted payment system that meets the highest industry security standards.

• All deposits must be made by the account holder using a payment method registered under the same name as the TTB11 account.
• TTB11 does not accept deposits from third parties. Any deposit identified as coming from a third-party source will be refunded and the account may be subject to investigation.
• TTB11 does not charge any additional fees on deposits — the amount you send is the amount that will be credited to your account.
• Deposits that fail due to technical issues on the payment provider's end will be automatically refunded within 24 hours. Contact TTB11 support if the funds have not been returned after this period.

TTB11 is committed to processing all valid withdrawal requests promptly and efficiently. Please review the following withdrawal terms and procedures before submitting a request.

• The minimum withdrawal limit is RM30 per request. The maximum limit depends on your account's VIP tier — standard members: RM10,000 per day; Silver: RM20,000; Gold: RM30,000; Platinum and Elite: RM50,000 per day.
• Withdrawals may only be made to the same payment method used for your deposit, or to a verified bank account registered under your TTB11 account name.
• TTB11 aims to process all withdrawals within 15 minutes to 2 hours from the time the request is received and verified.
• Withdrawals may take longer (up to 24 hours) during peak periods, Malaysian public holidays, or when additional security checks are required for large withdrawal amounts.
• Bonus funds that have met the rollover requirement can be withdrawn together with your cash balance without any additional restrictions.
• TTB11 does not charge withdrawal processing fees for DuitNow and FPX. A small fee may be charged by e-wallet providers for withdrawals of certain amounts.

TTB11 offers a range of promotions designed to deliver real value to our members. Each promotion has its own specific rollover requirements and validity period. Please read the terms of each promotion carefully before claiming.

1. Welcome Bonus (100% up to RM500): Available to new TTB11 members only, on their first deposit. Rollover requirement: 8× (deposit amount + bonus) within 30 days. Eligible games: all slots, Live Casino, and Sports Betting.
2. Weekly Cashback (up to 15% for VIP members): Calculated based on net weekly losses and automatically credited every Monday. No rollover requirement applies to daily cashback — funds can be withdrawn immediately after crediting.
3. Live Sports Betting Rebate (5%): Calculated on total live betting turnover per week, not on losses. Credited automatically every Monday. No additional rollover requirements.
4. Daily Reload Bonus (up to 20%): Available to members who make a deposit on selected days. Rollover requirement: 5× within 7 days of the credit date.
5. Free Spins: Free spin winnings are subject to a 3× rollover requirement before withdrawal. Each free spin is valued at RM0.10.

• Bonuses may not be used on excluded games unless otherwise stated in the relevant promotion's terms.
• In the event of any conflict between an individual promotion's terms and these general Terms & Conditions, the more specific promotional terms shall take precedence.
• TTB11 reserves the right to modify, suspend, or cancel any promotion with prior notice to affected members.

All games available on the TTB11 platform – including slots, Live Casino (blackjack, baccarat, roulette, and more), and other digital games – comply with international fairness standards. The following general rules apply to all games on TTB11.

• Slot and digital casino game outcomes are determined by a Random Number Generator (RNG) that has been audited and certified by an independent third-party body. There is no human intervention in determining the outcome of these games.
• Live Casino games use real physical cards, actual dice, or real roulette wheels managed by trained human dealers in front of a live broadcast camera. No computer simulation is involved in determining game outcomes.
• Game results are final and cannot be disputed unless there is valid technical evidence of a system failure that caused an incorrect outcome.
• Any bets placed during a confirmed technical outage will be voided and funds returned to the player.
• The RTP (Return to Player) percentage for each game is displayed within that game's information section and reflects the most recent audit records.
• The use of bots, automation tools, or any third-party software to play on TTB11 is strictly prohibited and may result in immediate account closure.

TTB11's Sports Betting section covers BWF badminton, Malaysia Super League and EPL football, e-sports, and a variety of other sports. The following terms apply specifically to Sports Betting activity on TTB11.

• All odds displayed on the TTB11 platform are in Decimal format. Odds are estimates set by TTB11's odds team based on the latest available information and are subject to change right up until betting closes.
• Bets that have been confirmed and accepted by the TTB11 system are binding. You may not cancel a confirmed bet unless the Cash Out feature is available and you choose to use it.
• The Cash Out feature lets you settle a bet at its current value before the match ends. The Cash Out value is calculated based on live odds and may be lower or higher than the potential full winnings depending on the match situation.
• Bets placed on matches that are cancelled or not completed within 36 hours of the scheduled time will be voided and stakes returned to the player.
• TTB11 reserves the right to void bets placed at odds that are clearly the result of a technical error or significant mistake. Affected players will be notified and fully refunded.
• Maximum bet limits for each match and market are as displayed on the platform at the time the bet is placed. Once a limit has been reached, TTB11 reserves the right to decline further bets on that market.

You are fully responsible for keeping your TTB11 account login credentials secure. TTB11 provides robust technical security measures, but the security of your password remains your own responsibility.

• Never share your TTB11 account username or password with anyone — including family members, friends, or anyone claiming to be from the TTB11 support team. TTB11 staff will never ask for your password.
• You are responsible for all activity that occurs in your account, including any unauthorised access resulting from your own failure to keep your password secure.
• If you suspect your account has been compromised or accessed without your authorisation, contact TTB11 support via Live Chat immediately to request a temporary account suspension pending investigation.
• TTB11 protects all your personal data with 256-bit SSL encryption and will never share your information with third parties without your consent or a binding legal requirement.
• TTB11 uses end-to-end encryption for all communication between your browser and TTB11's servers. Only use a trusted internet connection when accessing your TTB11 account.

TTB11 believes healthy entertainment is entertainment that stays within your control. We provide a range of self-control tools to help you play responsibly and keep your gaming experience enjoyable rather than burdensome.

• Deposit Limit: You can set daily, weekly, and monthly deposit limits within your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 48-hour waiting period to ensure the decision is made with careful consideration.
• Loss Limit: Set a net loss limit you are comfortable with for a given period. Once the limit is reached, your account will be temporarily restricted from making further deposits during that period.
• Play Time Limit: TTB11 can set session reminders when you've been playing beyond the time limit you've chosen, helping you maintain healthier gaming habits.
• Self-Exclusion: If you feel you need a longer break, the self-exclusion feature lets you close account access for 1 month, 3 months, 6 months, or permanently. During the exclusion period, you will not be able to log in or carry out any transactions.
• TTB11 encourages all members to read more about responsible gaming and to seek help if needed through the Responsible Gaming ours.

TTB11 reserves the right to suspend, restrict, or close any member's account in certain situations involving a breach of the Terms & Conditions or suspicious activity. The following are circumstances that may result in action being taken against an account.

1. Opening more than one account under the same name or using the same payment method.
2. Providing false or misleading registration information to TTB11.
3. Attempts to abuse the TTB11 promotions system through any means, including significant hedge betting solely to fulfil rollover requirements.
4. The use of automated software or methods to play on the TTB11 platform.
5. Financial fraud, including unauthorised chargebacks or the use of prohibited payment methods.
6. Any attempt to hack, deliberately cause technical disruptions, or engage in activities that compromise the integrity of the TTB11 platform.
7. Disruptive behaviour, threats, or abusive language directed at TTB11 support staff.

• In cases of account closure due to a breach of terms, TTB11 reserves the right to forfeit any bonus balances and winnings associated with the relevant activity.
• Any cash balance (excluding bonuses) in an account closed for reasons other than financial fraud will be returned to the account holder once the investigation has been completed.
• Members whose accounts have been closed for any reason are not permitted to open a new account on TTB11 without specific approval from the management team.

This section outlines the limits of TTB11's liability for matters beyond the platform's direct control. Please read carefully to fully understand the scope of our responsibilities and your rights.

• TTB11 does not guarantee that the platform will always be available without interruption. Scheduled maintenance, system updates, or unforeseen technical disruptions may cause the platform to be temporarily inaccessible.
• TTB11 is not liable for losses caused by the user's internet disruption, device failure, or unstable connection during active gameplay.
• Statistical information, analysis, and predictions provided by TTB11 in the Sports Betting section are for informational purposes only and do not constitute guaranteed betting advice.
• TTB11 does not guarantee any winnings or return on investment. All gaming activities carry the risk of losing wagered funds.
• These Terms & Conditions are governed and interpreted in accordance with applicable law. Any disputes will be resolved through TTB11's official channels before being referred to the relevant authorities.
• TTB11 reserves the right to amend these Terms & Conditions at any time. Changes will be communicated to members via in-account notifications and will take effect after a reasonable notice period.